Returns Policy

At Easy Teez, You have 14 days from the date of receiving your order to request a return. Should you wish to return your purchase within this timeframe due to damaged garments or sizing differences, please reach out to our customer service team either by email. We encourage you to provide us with your order number and a brief explanation for your return request to expedite the process.

Damages Investigation
In the unfortunate event that your order arrives damaged or defective, we are committed to resolving the issue promptly. Each case will be carefully investigated on an individual basis by our expert team. We may ask you to provide us with relevant photographs or detailed descriptions of the damage to aid in our investigation process.
Once our team has thoroughly assessed the damage, we will provide you with a customized solution. This may include a replacement of the damaged item, a partial or full refund, or any other suitable resolution. We value your satisfaction and our dedicated team will work diligently to ensure a fair and favorable outcome.

Refunds
Refunds will be issued after your return has been approved. If your return request meets our policy guidelines and is approved by our team, a refund will be initiated. Please note that the refund will be processed using the original payment method within a reasonable timeframe. We kindly ask for your patience during this process.

Conditions for Returns
To be eligible for a return, the item(s) must meet the following conditions:
1. The return request is made within 14 days of receiving the order.
2. The item(s) are unused, unworn, and in the same condition as when received.
3. The original packaging, including all labels, tags, and accessories, is intact.
4. The return is accompanied by the order number and any other relevant details requested by our customer service team.
Please note that personalized or custom-made items are not eligible for returns, unless they arrive damaged or defective.

Contact Us
Should you have any further questions or concerns regarding our returns policy or wish to initiate a return, please reach out to our friendly customer service team. You can contact us via email at admin@easyteez.com.

Thank you for shopping with Easy Teez, and we appreciate your understanding and cooperation with our returns policy. We look forward to assisting you with any queries and ensuring your satisfaction with our products and services.